Vacation Rental Hosting Tips for a Five-Star Experience
You've purchased the perfect property in Riverside, CA, marketed the listing online, and received your first reservation! Now, it's time to get to work. Otherwise, a lackluster guest experience could lead to negative reviews, affecting our ability to generate future bookings.
Over 90% of people trust peer recommendations. When a business has 25 current reviews, it earns 108% more revenue on average. Instead of offering a lame experience, use these vacation rental hosting tips to create a five-star worthy stay!
Decorate to Impress
Make a strong first impression the moment guests arrive. Start by decorating with timeless accents and on-trend furnishings. Add a few pops of color throughout the property to make it your own.
The right artwork, plants, and furnishings can make the property feel more personal. Think about the guests you're trying to attract. Is the property ideal for traveling business professionals or families?
Make adjustments to the decor based on your target audience. For an extra touch of personalization, leave a welcome letter within view of the front door.
Compare your property listing to other Riverside listings online. What's missing? If the listing lacks helpful information and engaging language, you could fail to generate bookings.
Your listing should include:
- High-quality photos
- An engaging headline
- A list of unique features and amenities
- House rules
- A thorough description
Try marketing the guest experience you're offering. End with a compelling call to action to generate bookings.
Simplify the Check-In Process
You could frustrate guests if the check-in process is complicated and stressful. Guests will remember that experience and associate the hassle with their stay. Instead, use state-of-the-art technology to simplify check-ins.
To greet guests, consider creating a guidebook for the area. Let guests know what they can do in Riverside. Offer information about:
- Local restaurants (with printed menus)
- Upcoming events
Make it personal! A human touch can help you connect with guests, even from a distance.
Use a guest portal to simplify payment collection. The right software can help you automate these processes, saving you and your guests time.
Improve the Guest Experience
Imagine what you would expect to find during your stay. Stock the property with essential amenities, such as:
- Shampoo and conditioner
- Water bottles
If guests are staying longer, consider providing extra toiletries and laundry detergent. Your guests will have peace of mind knowing everything they need is within reach.
Hire a Property Management Company
If you're struggling to apply these tips, consult a property management company in Riverside. A full-service company can help you offer the best possible guest experience. Their services can cover:
- Booking coordination
- Responding to guests
- Check-in/check-out processes
- Inspections and property maintenance
Their state-of-the-art technology can make open communication with guests easier. Your property managers will respond quickly, ensuring guests have everything they need.
Vacation Rental Hosting Tips for Success
Don't neglect your guests! Instead, use these vacation rental hosting tips to offer the best possible guest experience. With these recommendations, you can show guests you care about their stay.
You don't have to apply these tips alone. Instead, consider partnering with a property management company.
PMI Riverside uses state-of-the-art technology to help clients maximize their earning potential. You can rely on our 20 years of award-winning experience. Contact us today to request our property management services!